Long-Term Care Ombudsman Program
Long-term Care Ombudsman Advocates for Nursing Homes and Personal Care Homes
What does that mean????
• Ombudsman is a Swedish word that means citizen representation.
• Long-term Care Ombudsman are advocates for residents of nursing homes and personal care homes, assisted living facilities, and similar adult care facilities.
What is the difference????
• Nursing homes provide long range medical, personal, and social services to chronically ill and disabled individuals.
• Personal care homes provide housing, meals, and assistance in daily grooming and activities.
• Personal care homes do not provide medical care or give meds!!!!!
What does an Ombudsman do????
• Advocate for residents' rights
• Provide Information and Assistance on finding a facility and the right care for your loved one
• Resolve problems stemming from complaints
• Education through in-services
• Coordination of volunteers
• Promotes family and resident councils in long-term care facilities
• Routinely monitor nursing and personal care homes
What is our goal????
• Our singular focus is to protect the rights of residents in long-term care facility
• For a copy of these rights contact the Ombudsman's office or ask your long-term care facility