Long-Term Care Ombudsman Program
Long-term Care Ombudsman Advocates for Nursing Homes and Personal Care Homes
What does that mean????
•Ombudsman is a Swedish word that means citizen representation.
•Long-term Care Ombudsman are advocates for residents of nursing homes and personal care homes, assisted living facilities, and similar adult care facilities.
What is the difference????
•Nursing homes provide long range medical, personal, and social services to chronically ill and disabled individuals.
•Personal care homes provide housing, meals, and assistance in daily grooming and activities.
•Personal care homes do not provide medical care or give meds!!!!!
What does an Ombudsman do????
•Advocate for residents' rights
•Provide Information and Assistance on finding a facility and the right care for your loved one
•Resolve problems stemming from complaints
•Education through in-services
•Coordination of volunteers
•Promotes family and resident councils in long-term care facilities
•Routinely monitor nursing and personal care homes
What is our goal????
•Our singular focus is to protect the rights of residents in long-term care facility
•For a copy of these rights contact the Ombudsman's office or ask your long-term care facility