Employment

Thank you for your interest in working at ACCA!

Are you ready to bring your talent and expertise to an innovative non-profit organization providing quality services to the largest growing segment of our population? Do you seek work that is challenging, meaningful, and fun? Does your best day at work include knowing that what you’ve done has made a measurable difference in someone’s life?

About Us: Founded in 1967, the Athens Community Council on Aging is a private, non-Profit organization providing services to older adults and adults with disabilities in 26 counties of Northeast and East Georgia. Through innovative programs and service delivery, ACCA provides opportunities for individuals of all ages and abilities to age and live well.

Our Story: Older adults are the fastest growing segment of our population in Northeast Georgia. Throughout ACCA’s history, we have offered vital services to older adults and adults with disabilities that meet the current and emerging needs of this population. ACCA must respond to the rapidly growing number of individuals in need of services while ensuring that the programs and services we provide remain innovative, relevant and meet the specific needs of older adults in Northeast Georgia.

Director of Transportation

Health and Activity Aide, PRN and Part Time, Adult Day Health

Director of Supportive Services (Caregiver Support, Dementia Services & Adult Day Health)

Director of Transportation

Are you a strategic leader passionate about ensuring older adults and individuals with disabilities have access to safe, dependable, and innovative transportation solutions? The Athens Community Council on Aging (ACCA) is seeking a Director of Transportation to oversee and enhance our transportation services, ensuring they remain a vital resource for our community.

At ACCA, we believe transportation is more than just a ride—it’s a connection to independence, well-being, and community engagement. As the Director of Transportation, you will lead a dedicated team, manage operations, and drive program improvements that align with our commitment to innovation, quality, and respect.

If you are a visionary leader with experience in transportation logistics, program management, and community engagement, we invite you to apply and help us shape the future of mobility for those we serve.

About Us: Founded in 1967, the Athens Community Council on Aging is a private, nonprofit organization that provides a wide range of services to older adults and adults with disabilities across 67 counties of Georgia. Through our commitment to excellence, ACCA empowers individuals to age and live well by offering vital programs and services that address their diverse needs.

Position Overview:

The Director of Transportation will oversee all aspects of the organization’s transportation program, ensuring the smooth operation of the fleet, managing staff, and ensuring customer satisfaction. This role includes managing budgets, vehicle fleet maintenance, safety standards, and developing innovative solutions to improve services. The Director is also responsible for ensuring the program aligns with the mission of the organization, including ensuring cost-effectiveness and client-centered service delivery.

Essential Responsibilities:

Staff Management:

o Recruit, hire, train, and supervise transportation staff, including drivers and support personnel.
o Provide leadership, guidance, and professional development to the transportation team.
o Ensure staff adherence to safety regulations, organizational policies, and service standards.
o Conduct performance evaluations and offer coaching to improve team performance.

Vehicle Fleet Management:

o Oversee the maintenance, repair, and operation of the organization’s vehicle fleet.
o Develop and implement preventive maintenance schedules to ensure the vehicles remain in safe working condition.
o Track vehicle usage and monitor fuel consumption. Ensure vehicles comply with all local regulations.
o Coordinate with vendors for vehicle repairs and service needs.
o Ensure the cleanliness and upkeep of the vehicles, maintaining high standards of safety and comfort.

Customer Service & Community Engagement:

o Ensure transportation services meet the needs of program participants and clients.
o Develop and maintain positive relationships with customers and community partners.
o Address customer inquiries, concerns, and complaints promptly and professionally.
o Coordinate with agency staff for vehicle usage and transportation requests, ensuring safe operations.
o Occasionally drive vehicles to assist with passenger transport as needed.

Innovation & Program Development:

o Identify and implement innovative transportation solutions to improve service delivery, reduce costs, and enhance accessibility.
o Stay updated on advancements in transportation technologies, including electric vehicles, routing software, and eco-friendly solutions.
o Recommend new initiatives or programs that align with the mission and needs of the organization.

Record Keeping & Reporting:

o Maintain accurate records of vehicle inspections, repairs, and maintenance.
o Track transportation metrics such as vehicle usage, incidents, and customer satisfaction.
o Ensure that all reports and documentation comply with regulatory requirements and internal standards.
o Manage transportation-related data entry and maintain confidentiality of sensitive information.

Budget Management & Resource Allocation:

o Develop and monitor the transportation budget, tracking expenses for fuel, maintenance, repairs, and staff.
o Ensure efficient allocation of resources and compliance with financial guidelines.

Essential Requirements:

Bachelor’s degree in Business Administration, Transportation Management, Public Administration, or a related field (or equivalent work experience).
Minimum of 5 years of experience in transportation management, with at least 2 years in a leadership or supervisory role.
Valid Class C Georgia Driver’s License with a clean driving record.
Ability to pass an annual physical.
Strong knowledge of vehicle fleet management, maintenance, and transportation regulations.
Proven experience managing budgets and resources.
Excellent customer service, interpersonal, and communication skills.
Strong organizational, problem-solving, and leadership abilities.
Proficiency in Microsoft Office Suite and transportation management software.
Ability to work independently and as part of a team.

Preferred Qualifications:

Knowledge of alternative community transportation solutions
CPR/First Aid certification (or willingness to obtain).

Why Join Us:

Be part of a mission-driven organization that makes a tangible impact on the community.
Work in a dynamic and innovative environment.
Competitive benefits package, including health, dental, and vision insurance, paid holidays, annual leave, sick leave, company-paid life and disability insurance, 403(b) retirement plan, and education scholarships.

Our Hiring Process & Timeline:

Application deadline: April 10
In person interviews: Ongoing
Final Selection: by April 30

How to Apply:

Applicants must submit a completed agency application form, along with a cover letter and resume, to Nita Norris at nnorris@accaging.org For more information, please visit Employment – Athens Community Council on Aging

Please include “Transportation Director” in the subject line of your email.

Equal Opportunity:

ACCA is an equal opportunity employer committed to inclusivity. We do not discriminate based on age, gender, race, religion, disability, military status, sexual orientation, gender identity, or national origin.

Health and Activity Aide, PRN and Part Time, Adult Day Health

ACCA is looking for someone caring and dependable to join our Adult Day Health (ADH) team. As a Health and Activity Aide you’ll help our members with personal care, lead fun activities, serve meals, and help to create a safe and happy environment.

Adult Day Health is a day program that supports the needs of older adults who may have physical or cognitive impairments and provides respite for family caregivers.

Our ADH Center is open Monday through Friday, from 7:30 to 6:00. This position does not require working nights or weekends.

Basic Job Responsibilities:

Provide exceptional care to our members.
Help lead fun and meaningful activities.
Assist members with personal care, such as eating, bathing, toileting, personal hygiene and walking.
Help serve meals and snacks and keep track of how much members eat.
Monitor members’ vital signs and general health and share this information with the nursing staff.
Help to keep the center clean, safe, and welcoming.
Keep all participant-related information confidential.
Work as a member of the ADH team, providing help and coverage as needed.
We stay busy but like to have fun! A great sense of humor is a must! This position demands comfort with public speaking and a healthy dose of silliness.

Job Requirements:

High School diploma or GED. Nursing Assistant Certificate preferred.
Professional experience working with older people is preferred.
Must be able to lift up to 50 pounds and perform physical tasks such as bending, pushing, and pulling. Must be able to communicate effectively with clients and caregivers, which may include speaking, hearing, reading, and writing, with or without reasonable accommodation.
Good speaking and listening skills, and the ability to work with people who may communicate differently due to hearing loss, aphasia, and dementia.
Able to make sound decisions under pressure, maintain confidentiality, and use good judgment when handling sensitive information.
Able to work independently, stay focused, and complete tasks efficiently.
Contribute to a respectful, non-judgmental workplace, and maintain clear boundaries.

Our Hiring Process & Timeline:

We are currently accepting applications and will schedule interviews on a rolling basis.

Director of Supportive Services (Caregiver Support, Dementia Services & Adult Day Health)

Are you inspired by the opportunity to help older adults and caregivers find connection, support, purpose, and hope? Do you believe that quality services, strong relationships, and thoughtful leadership can improve lives and strengthen communities? Are you energized by building high-performing teams while ensuring programs remain responsive to the evolving needs of those they serve?

The Athens Community Council on Aging (ACCA) is seeking a Director of Supportive Services to provide leadership and strategic direction for programs that support older adults and caregivers facing high levels of need while creating pathways to connection, respite, purpose, and quality of life.

About Us: Founded in 1967, the Athens Community Council on Aging is a private, Non-Profit organization serving older adults and adults with disabilities across Northeast and East Georgia. Through innovative programs, strong partnerships, and community-driven solutions, ACCA supports individuals and caregivers across the full aging journey.

Our Story: Older adults are the fastest-growing segment of our population. As needs evolve, ACCA is responding with creativity, courage, and a commitment to Aging Well for All. Through our Boldly Reimagine Aging Well Strategy, we are building a vibrant community hub where everyone belongs while strengthening the services and support that help older adults and caregivers thrive.

The Role: Reporting to the VP/Director of Operations, the Director of Supportive Services provides leadership, oversight, and strategic direction for Adult Day Health, the Dementia Resource Center, and AmeriCorps Seniors programs. This role is responsible for program quality, staff leadership, compliance, financial stewardship, community partnerships, and future program growth.

The Director of Supportive Services is not only responsible for ensuring exceptional services today but also for helping ACCA prepare for tomorrow by identifying emerging needs, strengthening programs, pursuing new opportunities, and developing sustainable solutions that expand impact for older adults and caregivers.

Supervises: Adult Day Health Manager, Dementia Resource Center Manager, AmeriCorps Seniors Program Manager

Responsibilities:

Program Leadership & Service Excellence

Provide leadership and oversight for Adult Day Health, the Dementia Resource Center, and AmeriCorps Seniors programs.
Ensure programs deliver high-quality, person-centered services that reflect ACCA’s mission, values, and commitment to aging well.
Establish program goals, performance measures, and quality standards that support continuous improvement and measurable outcomes.
Monitor participant satisfaction, caregiver experience, and program effectiveness to ensure services remain relevant and impactful.
Partner closely with the Director of Care Coordination and other ACCA leaders to create seamless pathways of support for participants and caregivers.

People Leadership & Team Development

Lead, coach, and support program managers and staff in building strong, collaborative, and mission-driven teams.
Foster a culture of accountability, learning, respect, and continuous improvement.
Support employee development through coaching, performance management, professional growth opportunities, and succession planning.
Encourage collaboration across programs and departments to strengthen participant outcomes and organizational effectiveness.

Program Operations, Compliance & Financial Stewardship

Ensure compliance with all federal, state, Medicaid, AmeriCorps, licensing, contractual, and grant requirements.
Provide leadership and oversight for quality assurance, risk management, participant safety, and regulatory compliance across all assigned programs.
Develop, monitor, and manage program budgets in partnership with the VP/Director of Operations.
Review monthly financial performance, billing, utilization, and program outcomes to ensure fiscal sustainability and operational effectiveness.
Ensure program managers maintain accurate records, documentation, reporting systems, and compliance standards.
Identify opportunities to strengthen sustainability through operational efficiencies, partnerships, grants, contracts, and strategic growth initiatives.
Prepare and submit required reports related to budgets, billing, grant compliance, performance measures and program outcomes.

Strategic Growth & Program Development

Identify emerging community needs and opportunities that strengthen support for older adults and caregivers.
Develop and enhance programs and service models that advance ACCA’s vision of Aging Well for All.
Explore opportunities for program growth, community partnerships, grants, contracts, fee-for-service opportunities, and other sustainable revenue streams.
Collaborate with the Development Director and Marketing Director to secure resources, communicate impact, and position programs for future growth.
Use participant feedback, community trends, demographic data, and program outcomes to guide service development and strategic decision-making.
Evaluate and enhance existing programs to ensure long-term relevance, impact, and sustainability.

Community Partnerships & Advocacy

Build and maintain strong relationships with healthcare providers, community organizations, universities, government agencies, and other key partners.
Represent ACCA in community collaborations, professional associations, and relevant stakeholder groups.
Promote awareness of supportive services available to older adults and caregivers.
Serve as an advocate for programs that improve quality of life, independence, caregiver support, and community connection.

Reports To: VP/Director of Operations

Requirements:

Passion for ACCA’s mission and commitment to helping individuals age well.
Demonstrated leadership experience in aging services, healthcare, social services, caregiver support, adult day services, or a related field.
Experience supervising teams and managing multiple programs or service areas.
Strong understanding of program compliance, quality assurance, risk management, and regulatory requirements.
Experience managing budgets, contracts, grants, and program performance measures.
Ability to analyze data and use information to improve outcomes and inform decision-making.
Strong relationship-building and partnership development skills.
Excellent written, oral, and interpersonal communication skills.
Ability to balance strategic thinking with operational execution.
Bachelor’s degree in social work, gerontology, healthcare administration, nonprofit management, human services, or a related field required. Master’s degree preferred.
Minimum of five years of progressively responsible leadership experience.
Valid Georgia Driver’s License required.

A sense of humor, flexibility, and genuine love for ACCA’s mission are essential. We work hard, do good work, and believe joy matters.

Benefits:

Annual and Sick Leave
11 paid holidays
Health, dental and vision insurance offered
Company-paid life insurance and long-term disability
403(b) with agency match after one year
Secondary education scholarships available for employees and immediate dependents

Applicants must fully complete an agency application form and submit a cover letter and resume in order to receive consideration. Please visit www.accaging.org for more information.

In all of its activities, hiring, and operations, ACCA complies with federal law and does not discriminate on the basis of age, sex, race, religion, disability, military status, sexual orientation, gender identity, or national origin. ACCA is committed to providing a respectful and welcoming environment for all clients, staff, volunteers, partners, and community members.