Thank you for your interest in working at ACCA!
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Are you ready to bring your talent and expertise to an innovative non-profit organization providing quality services to the largest growing segment of our population? Do you seek work that is challenging, meaningful, and fun? Does your best day at work include knowing that what you’ve done has made a measurable difference in someone’s life?
About Us: Founded in 1967, the Athens Community Council on Aging is a private, non-Profit organization providing services to older adults and adults with disabilities in 26 counties of Northeast and East Georgia. Through innovative programs and service delivery, ACCA provides opportunities for individuals of all ages and abilities to age and live well.
Our Story: Older adults are the fastest growing segment of our population in Northeast Georgia. Throughout ACCA’s history, we have offered vital services to older adults and adults with disabilities that meet the current and emerging needs of this population. ACCA must respond to the rapidly growing number of individuals in need of services while ensuring that the programs and services we provide remain innovative, relevant and meet the specific needs of older adults in Northeast Georgia.
Director of Transportation
Program Manager, Center for Active Living
Health and Activity Aide, PRN and Part Time, Adult Day Health
Director of Transportation
Are you a strategic leader passionate about ensuring older adults and individuals with disabilities have access to safe, dependable, and innovative transportation solutions? The Athens Community Council on Aging (ACCA) is seeking a Director of Transportation to oversee and enhance our transportation services, ensuring they remain a vital resource for our community.
At ACCA, we believe transportation is more than just a ride—it’s a connection to independence, well-being, and community engagement. As the Director of Transportation, you will lead a dedicated team, manage operations, and drive program improvements that align with our commitment to innovation, quality, and respect.
If you are a visionary leader with experience in transportation logistics, program management, and community engagement, we invite you to apply and help us shape the future of mobility for those we serve.
About Us: Founded in 1967, the Athens Community Council on Aging is a private, nonprofit organization that provides a wide range of services to older adults and adults with disabilities across 67 counties of Georgia. Through our commitment to excellence, ACCA empowers individuals to age and live well by offering vital programs and services that address their diverse needs.
Position Overview:
The Director of Transportation will oversee all aspects of the organization’s transportation program, ensuring the smooth operation of the fleet, managing staff, and ensuring customer satisfaction. This role includes managing budgets, vehicle fleet maintenance, safety standards, and developing innovative solutions to improve services. The Director is also responsible for ensuring the program aligns with the mission of the organization, including ensuring cost-effectiveness and client-centered service delivery.
Essential Responsibilities:
Staff Management:
o Recruit, hire, train, and supervise transportation staff, including drivers and support personnel.
o Provide leadership, guidance, and professional development to the transportation team.
o Ensure staff adherence to safety regulations, organizational policies, and service standards.
o Conduct performance evaluations and offer coaching to improve team performance.
Vehicle Fleet Management:
o Oversee the maintenance, repair, and operation of the organization’s vehicle fleet.
o Develop and implement preventive maintenance schedules to ensure the vehicles remain in safe working condition.
o Track vehicle usage and monitor fuel consumption. Ensure vehicles comply with all local regulations.
o Coordinate with vendors for vehicle repairs and service needs.
o Ensure the cleanliness and upkeep of the vehicles, maintaining high standards of safety and comfort.
Customer Service & Community Engagement:
o Ensure transportation services meet the needs of program participants and clients.
o Develop and maintain positive relationships with customers and community partners.
o Address customer inquiries, concerns, and complaints promptly and professionally.
o Coordinate with agency staff for vehicle usage and transportation requests, ensuring safe operations.
o Occasionally drive vehicles to assist with passenger transport as needed.
Innovation & Program Development:
o Identify and implement innovative transportation solutions to improve service delivery, reduce costs, and enhance accessibility.
o Stay updated on advancements in transportation technologies, including electric vehicles, routing software, and eco-friendly solutions.
o Recommend new initiatives or programs that align with the mission and needs of the organization.
Record Keeping & Reporting:
o Maintain accurate records of vehicle inspections, repairs, and maintenance.
o Track transportation metrics such as vehicle usage, incidents, and customer satisfaction.
o Ensure that all reports and documentation comply with regulatory requirements and internal standards.
o Manage transportation-related data entry and maintain confidentiality of sensitive information.
Budget Management & Resource Allocation:
o Develop and monitor the transportation budget, tracking expenses for fuel, maintenance, repairs, and staff.
o Ensure efficient allocation of resources and compliance with financial guidelines.
Essential Requirements:
- Bachelor’s degree in Business Administration, Transportation Management, Public Administration, or a related field (or equivalent work experience).
- Minimum of 5 years of experience in transportation management, with at least 2 years in a leadership or supervisory role.
- Valid Class C Georgia Driver’s License with a clean driving record.
- Ability to pass an annual physical.
- Strong knowledge of vehicle fleet management, maintenance, and transportation regulations.
- Proven experience managing budgets and resources.
- Excellent customer service, interpersonal, and communication skills.
- Strong organizational, problem-solving, and leadership abilities.
- Proficiency in Microsoft Office Suite and transportation management software.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Knowledge of alternative community transportation solutions
- CPR/First Aid certification (or willingness to obtain).
Why Join Us:
- Be part of a mission-driven organization that makes a tangible impact on the community.
- Work in a dynamic and innovative environment.
- Competitive benefits package, including health, dental, and vision insurance, paid holidays, annual leave, sick leave, company-paid life and disability insurance, 403(b) retirement plan, and education scholarships.
Our Hiring Process & Timeline:
- Application deadline: April 10
- In person interviews: Ongoing
- Final Selection: by April 30
How to Apply:
Applicants must submit a completed agency application form, along with a cover letter and resume, to Nita Norris at nnorris@accaging.org For more information, please visit Employment – Athens Community Council on Aging
Please include “Transportation Director” in the subject line of your email.
Equal Opportunity:
ACCA is an equal opportunity employer committed to inclusivity. We do not discriminate based on age, gender, race, religion, disability, military status, sexual orientation, gender identity, or national origin.
Center for Active Living, Program Manager
Job Overview and Requirements
Are you passionate about enriching the lives of older adults and creating dynamic programs that foster wellness, engagement, and fun?
Do you thrive in an environment where your leadership makes a direct impact on individuals and the community? If so, the Athens Community Council on Aging (ACCA) is seeking a Director for its Center for Active Living (CAL) to lead innovative programs designed for older adults.
About Us: Founded in 1967, the Athens Community Council on Aging is a private, nonprofit organization that provides a wide range of services to older adults and adults with disabilities across 67 counties of Georgia. Through our commitment to excellence, ACCA empowers individuals to age and live well by offering vital programs and services that address their diverse needs.
Position Overview: The Program Coordinator for the Center for Active Living (CAL) is a guest-experience–driven role at the heart of ACCA’s vibrant community hub. This position is ideal for someone with a background in hospitality, customer service, events, or community experience who loves creating environments where people feel welcomed, known, and excited to return.
The Program Coordinator is often the first impression of CAL and a key steward of the daily member experience—ensuring programs, spaces, and interactions are warm, organized, and seamless. Working closely with the Director of Community, this role helps turn great ideas into meaningful experiences that invite older adults to connect, move, learn, and belong.
This role matters deeply to ACCA’s success: it is where strategy meets lived experience, and where first-time visitors become members, regulars, and advocates.
Essential Responsibilities:
Program Coordination & Experience Design (Experience-Focused)
- Coordinate a dynamic mix of social, wellness, educational, cultural, and recreational experiences that reflect ACCA’s vision of aging well at every stage.
- Translate program ideas into polished, guest-ready experiences—managing schedules, spaces, instructors, supplies, registration, and communications.
- Ensure every program feels intentional, welcoming, and easy to navigate from arrival to departure.
- Support special events, trips, and signature CAL experiences that build energy, connection, and word-of-mouth enthusiasm.
- Track participation, attendance, and feedback to continuously refine and elevate the member experience.
Community Dining Program Coordination (Separate & Essential Program)
- Support the coordination of the Community Dining Program as a distinct and vital CAL offering that promotes nutrition, social connection, and daily engagement.
- Work collaboratively with dining staff, volunteers, and partners to ensure a welcoming, well-organized dining experience for participants.
- Assist with scheduling, space coordination, participant flow, and communication related to community dining.
- Help create opportunities for dining participants to learn about and engage in additional CAL programs, activities, and services.
- Support data tracking, attendance, and reporting requirements related to the Community Dining Program.
Member Engagement & Hospitality (Front-of-House)
- Serve as a front-line ambassador for ACCA and the Center for Active Living by greeting members, answering phones, and providing warm, responsive customer service.
- Guide members and guests through registration, check-in, and participation with clarity and warmth.
- Actively support recruitment of new members by offering tours, answering questions, and helping prospective participants see themselves at CAL.
- Follow up with first-time visitors, guests, and inquiries to encourage return visits and membership.
- Create a positive, inviting environment where members feel known, supported, and encouraged to participate.
- Assist with room setup, breakdown, and daily operational flow to ensure a smooth, enjoyable experience.
Staff, Instructor & Volunteer Support
- Support instructors, volunteers, interns, and partners to ensure programs run smoothly and consistently.
- Assist with scheduling, communication, and coordination for program staff and volunteers.
- Work collaboratively with the Director of Community and other CAL staff to ensure high standards of quality, hospitality, and efficiency.
Community Engagement & Outreach (Growth & Connection)
- Support outreach and promotion of programs through newsletters, digital signage, social media, tours, and print materials.
- Participate in recruitment activities such as open houses, community events, partner visits, and referral follow-up.
- Share observations and ideas to improve outreach, participation, and the overall guest journey.
- Support outreach and marketing efforts by helping promote programs through newsletters, digital signage, social media, tours, and print materials.
- Assist with welcoming new participants and guiding them through their first experiences at CAL.
- Participate in recruitment activities designed to grow CAL membership, including community events, open houses, partner visits, and referral follow-up.
- Help identify opportunities to convert program participants and community dining guests into members through relationship-building and personalized outreach.
- Contribute ideas and feedback to improve participation, engagement, and community connection.
Operations & Administrative Support
- Maintain accurate program and participant records while ensuring confidentiality and professionalism.
- Assist with documentation, reporting, timesheets, and administrative processes as required.
- Support meal service and CAL operations as needed, working collaboratively across teams.
- Ensure programs and activities follow safety guidelines, procedures, and organizational policies.
Organizational Engagement
- Participate in staff meetings, trainings, and ACCA-wide events.
- Support agency-wide initiatives, special events, and fundraising efforts as assigned.
- Perform other duties as needed to support the success of the Center for Active Living and ACCA’s mission.
Essential Requirements:
- Bachelor’s degree in Recreation Management, Human Services, Public Health, Education, Hospitality, Social Work, Gerontology, or a related field preferred.
- Experience working with older adults in a community, recreation, hospitality, or service-oriented setting.
- Strong organizational skills with the ability to manage multiple details, schedules, and priorities.
- Excellent interpersonal and customer service skills; enjoys working with people and creating welcoming environments.
- Creative, outgoing, energetic, and comfortable engaging with a wide range of personalities.
- Comfort with technology including registration systems, databases, Microsoft Office, Canva, and digital communication tools.
- Ability to work independently and as part of a collaborative team.
- Flexibility to work occasional evenings or weekends as programs or events require.
- CPR and First Aid certification (or willingness to obtain).
Why Join Us:
- Work with a dedicated team passionate about improving the lives of older adults.
- Be part of a growing, dynamic organization that values creativity and innovation.
- Competitive benefits package, including health, dental, and vision insurance, paid holidays, annual leave, sick leave, company-paid life and disability insurance, 403(b) retirement plan, and education scholarships.
Our Hiring Process & Timeline:
- Application Deadline: January 30th
- In-Person Interviews: Ongoing
- Final Selection: by February 20th
Benefits:
- Annual Leave
- Sick Leave
- 11 paid holidays
- Health, dental and vision insurance offered
- Company-paid life insurance
- Company-paid long-term disability
- 403(b) with agency match after 1 year of service
- Secondary education scholarships available for employees and the immediate dependents
Applicants must fully complete an agency application form and submit a cover letter and resume to nnorris@accaging.org in order to receive consideration. Please visit www.accaging.org for more information.
Health and Activity Aide, PRN and Part Time, Adult Day Health
ACCA is looking for someone caring and dependable to join our Adult Day Health (ADH) team. As a Health and Activity Aide you’ll help our members with personal care, lead fun activities, serve meals, and help to create a safe and happy environment.
Adult Day Health is a day program that supports the needs of older adults who may have physical or cognitive impairments and provides respite for family caregivers.
Our ADH Center is open Monday through Friday, from 7:30 to 6:00. This position does not require working nights or weekends.
Basic Job Responsibilities:
- Provide exceptional care to our members.
- Help lead fun and meaningful activities.
- Assist members with personal care, such as eating, bathing, toileting, personal hygiene and walking.
- Help serve meals and snacks and keep track of how much members eat.
- Monitor members’ vital signs and general health and share this information with the nursing staff.
- Help to keep the center clean, safe, and welcoming.
- Keep all participant-related information confidential.
- Work as a member of the ADH team, providing help and coverage as needed.
- We stay busy but like to have fun! A great sense of humor is a must! This position demands comfort with public speaking and a healthy dose of silliness.
Job Requirements:
- High School diploma or GED. Nursing Assistant Certificate preferred.
- Professional experience working with older people is preferred.
- Must be able to lift up to 50 pounds and perform physical tasks such as bending, pushing, and pulling. Must be able to communicate effectively with clients and caregivers, which may include speaking, hearing, reading, and writing, with or without reasonable accommodation.
- Good speaking and listening skills, and the ability to work with people who may communicate differently due to hearing loss, aphasia, and dementia.
- Able to make sound decisions under pressure, maintain confidentiality, and use good judgment when handling sensitive information.
- Able to work independently, stay focused, and complete tasks efficiently.
- Contribute to a respectful, non-judgmental workplace, and maintain clear boundaries.
Our Hiring Process & Timeline:
We are currently accepting applications and will schedule interviews on a rolling basis.